A key benefit of working with Marketing Doris is that we are not industry specific, after all the principles of marketing can be applied to any industry and a fresh pair of eyes can be an advantage.
So, what’s the point of this article then? After six years working with a legal firm delivering their marketing, the key things I have learnt are:
- Objectives
– whatever the industry it is still imperative that there are goals set. For legal practices, these are likely to be firm wide and by department or location
- Messages
– communication needs to be tailored to the right audiences for the service being delivered; businesses and private client customers. Appropriate language and using non-legal jargon are important to avoid alienation
- Benefits
– typically when people need to engage a solicitor it is down to necessity. For more transactional services price may be a factor, though the service and expertise are usually the key elements
- Activities
– identifying (and maintaining) the right mix of traditional and digital marketing tactics for the practice will depend on several factors; type of service, region, objectives, budget, resource and performance measurement
- Guidelines
– the legal market is (quite rightly) regulated and the marketing activity must be compliant.
Marketing Doris will work with law firms to:
- Review your existing marketing activities and performance against your business objectives and provide suggestions for change
- Develop a Marketing Strategy and suggested Marketing Activity plan, which could include:
- Online marketing activity
(development of website i.e. content / SEO good practice implementation, social media management, use of online directories and potentially other online tactics)
- Advertising
- identifying the right publications, media buying, scheduling, copywriting, graphic design brief
- Direct marketing
- following GDPR guidelines, development and distribution of letters / e-shots / e-newsletters
- PR
- identifying news stories, developing relationships with key media contacts, copywriting and distribution
- Event management
- from concept to invitation to on the day support to post event follow up
- Development or creation of marketing materials
- Copywriting
of website content, news or blog articles
- Provide an overall management of the Marketing activity
- Co-ordination
with Senior Directors, Partners and Management teams
- Measurement and monitoring
of marketing activities
- Budget management
- Monthly reporting
- Management and liaison with third-party Marketing suppliers
and agencies i.e. graphic designers, photographers, website developers, SEO agencies, printers, sign writers, publications etc.
- Develop a Marketing function
- Creation of a new marketing role;
writing job description, interviewing, induction / handover
- Management or mentoring